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Terms of Service

Effective date: July 11, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the BrokerShield website, applications, and services (the "Service"), operated by BrokerShield ("we", "us"). By creating an account, purchasing a subscription or product, or using the Service, you agree to these Terms on behalf of yourself and the business you represent. If you do not agree, do not use the Service.

2. The Service

BrokerShield provides software that retrieves, organizes, and archives publicly available motor-carrier data (including data published by the Federal Motor Carrier Safety Administration and related public sources), and generates timestamped compliance documentation reports. The Service also includes optional document templates and monitoring alerts.

3. Important disclaimers — please read carefully

  • No legal advice. BrokerShield is not a law firm. The Service, including all reports, templates, checklists, and content, is provided for informational and record-keeping purposes only and does not constitute legal advice. Consult a qualified attorney regarding your compliance obligations.
  • No outcome guarantee. We do not guarantee any legal, regulatory, insurance, or litigation outcome from use of the Service.
  • Data accuracy. Reports reflect data as published by public sources at the time of retrieval. We do not control and cannot guarantee the accuracy, completeness, or timeliness of government data.
  • Your decisions. Carrier selection decisions are yours alone. The Service is a documentation and monitoring tool, not a substitute for your own judgment.
  • No government affiliation. BrokerShield is not affiliated with, endorsed by, or sponsored by the FMCSA or any government agency.

4. Accounts

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. You must be authorized to act for the business you register.

5. Subscriptions, billing, and taxes

Paid plans are billed as monthly subscriptions through our merchant of record, Paddle.com Market Ltd and/or Paddle.com Inc. ("Paddle"). Paddle handles payment processing, invoicing, applicable taxes, and payment data; your purchase is also subject to Paddle's terms. Subscription fees are charged in advance each billing cycle until you cancel. You can cancel at any time, effective at the end of the current billing period. One-time products (such as the Policy Pack) are charged once at purchase.

6. Free trial

Trials provide full or substantially full access for the stated period. We may modify or withdraw trial terms for new signups at any time.

7. Refunds

Refunds are governed by our Refund Policy.

8. Acceptable use

You agree not to:

  • resell, redistribute, or provide third parties systematic access to Service data or reports (except sharing your own dossiers in the ordinary course of your business, including with insurers, auditors, counsel, or courts);
  • reverse engineer, scrape, or programmatically extract the Service beyond provided APIs;
  • use the Service in violation of law or to infringe the rights of others;
  • interfere with the integrity or performance of the Service.

9. Intellectual property

We retain all rights in the Service and its software, design, and content. You retain rights to your own data. Purchased templates are licensed to your business for internal use; you may modify and use them internally but may not resell or redistribute them.

10. Data

Our collection and use of personal data is described in our Privacy Policy.

11. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may modify features with reasonable notice for material reductions. We may suspend accounts that violate these Terms.

12. Limitation of liability

To the maximum extent permitted by law: (a) the Service is provided "as is" without warranties of any kind, express or implied; (b) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities; and (c) our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us in the twelve (12) months preceding the claim.

13. Indemnity

You will indemnify and hold us harmless from claims arising out of your use of the Service in violation of these Terms or applicable law.

14. Termination

You may stop using the Service and cancel at any time. We may terminate or suspend access for breach of these Terms. Sections that by their nature should survive termination will survive.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or in-app notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about these Terms: [email protected].